Since
the opening we've been really running. Daily I'm still reminded and
encouraged by just how many people are excited about SBC. Table visits are a
big part of what we do, and as I walk around and introduce myself to people I
always ask some variation of "Where are you coming from?”
While
most people refer to their jobs or homes, I can't help but notice how the
details they don't talk about vary so widely. A father and his daughter wearing
brands such as Carhart, Mountain Hardware, and North Face- there to grab a bite
after a hike? Then, there are the three women and a baby girl, ages (app.) 60,
40, 20, and 2 out for lunch- four generations? And finally, the four business
men who are clearly there to talk shop; the suit pulled back, tie over the
shoulder, and (justified) irritation by my bother says volumes.
While
also rewarding, it's research like this that says we're succeeding. If I can
ever guess who our next customer will be, or I stare out into a sea of similar
faces, then I'll know something is terribly wrong. Variation is key, and we
resonate with people of all backgrounds and stories.
Thanks
for choosing SBC. We really are happy to see you.